Tanggal
Rabu, 01 Juli 2009

Jam Pelaksanaan
09.00-17.00 WIB

Tempat
Graha Mustika Ratu 6th floor
Jl. Jend. Gatot Soebroto Kav. 74-75
Jakarta Selatan 12870
Pembicara / Fasilitator

Harga Investasi
Rp. 950.000,-/hari/orang/program
include: handout materi, sertifikat, 2x coffee break, 1x lunch.

Materi
Untuk menjadi seorang sekretaris yang profesional, diperlukan pengetahuan dan keterampilan yang “lebih” dibanding sekretaris pada umumnya. Memiliki mental dasar yang baik, keterampilan berkomunikasi, menjalin hubungan, melayani pelanggan, dan menjaga penampilan dapat menunjang keterampilan dasar yang telah dimilikinya. Dengan mengikuti training ini diharapkan para peserta dapat meningkatkan keterampilannya dalam melakukan tugas kesekretariatan.

1. Basic mentality for secretary: motivasi, sikap positif, etika bekerja.
2. Interpersonal communications skill: active listening, assertiveness.
3. Public relations for secretary: peran dan keterampilan yang diperlukan sekretaris sebagai PR; Menjaga citra positif perusahaan di mata public, menjalin hubungan dengan media massa, menyelenggarakan event perusahaan, dll.
4. Customer service excellence for secretary: peran dan keterampilan yang diperlukan sekretaris dalam melayani pelanggan internal maupun eksternal.
5. Professional wardrobe and grooming: penampilan yang professional,pemilihan busana kerja, padu padan warna, keserasian, apa yang boleh dan tidak boleh dilakukan untuk menjaga penampilan.

Wajib diikuti oleh
sekretaris, personal assistant, staf administrasi

cforms contact form by delicious:days

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