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Judul Seminar :

PROFESSIONAL RECEPTIONIST & TELEPHONE OPERATOR

PROFESSIONAL RECEPTIONIST & TELEPHONE OPERATOR

Tanggal
19 Desember 2009
25 Januari 2010

Jam pelaksanaan
08.00-16.00 WIB

Tempat
Hotel Ibis Arcadia
Jakarta Pusat

Facilitator
Dra. Psi. Ani Wijaya, MM

Harga
Rp 1.450.000,-/ person (Full fare)
Rp 1.250.000,-/ person (pembayaran 1 (satu) minggu sebelum pelaksanaan)
Inc : Seminar kit, Certificate, Lunch, Snack

Materi :

  1. Konsep dan kerangka dasar resepsionis.
  2. Prinsip dasar komunikasi
  3. Teknik dan etika bertelepon.
  4. Konsep dasar kepribadian menarik dan menyenangkan.
  5. Penanganan awal complain dari pelanggan.
  6. Kiat sukses receptionis & operator telephone Profesional

Wajib diikuti oleh
Manager atau staff HRD, GA

Registrasi Tidak Mengikat
  1. (required)
  2. (valid email required)
  3. (required)
  4. (required)
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  7. (required)
 

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Event lainnya :

  1. SMART & PROFESSIONAL RECEPTIONIST, OPERATORS & TELEPHONE OPERATOR SMART & PROFESSIONAL RECEPTIONIST, OPERATORS & TELEPHONE OPERATOR Tanggal 27...


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