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Judul Seminar :

PROFESSIONAL CUSTOMER SERVICE

PROFESSIONAL CUSTOMER SERVICE

Tanggal
10-11 November 2010

Jam Pelaksanaan
08.30 – 17.00 WIB

Tempat
Hotel Atlet Century Park
Jakarta

Pembicara / Fasilitator
Johnson Alvonco, Ph.D
Dra. Psi. Ani Wijaya, MM

Fee Training
Rp.2.750.000,-/ orang
Inc : Seminar Kit, Certificate, Lunch, Snack

Materi

  • Consept Profesional Customer Service
  • Salesmanship Spirit
  • Developing Service Value
  • Service Excellence
  • Service Attitude
  • Interpersonal Communication Skill
  • SMART Handling Complaint

Target Peserta
Manager dan Staff Customer Service, Receptionist, Operator Telephone, Junior Sekretaris, Administration

Registrasi Tidak Mengikat
  1. (required)
  2. (valid email required)
  3. (required)
  4. (required)
  5. (required)
  7. (required)
 

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TAG
Consept Profesional Customer Service, Developing Service Value, Interpersonal communication skill, PROFESSIONAL CUSTOMER SERVICE, Salesmanship Spirit


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