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Judul Seminar :

PROFESSIONAL CUSTOMER SERVICE

PROFESSIONAL CUSTOMER SERVICE

Tanggal :
21 Mei 2010

Jam Pelaksanaan :
08.30 – 17.00 WIB

Tempat :
Hotel Atlet Century Park, Jakarta

Pembicara / Fasilitator :
Dra. Psi. Ani Wijaya, MM

Fee Training :
Rp. 1.450.000,-/ orang
Inc : Seminar Kit, Certificate, Lunch, Snack

Materi :
* Consept Profesional Customer Service
* Salesmanship Spirit
* Developing Service Value
* Service Excellence
* Service Attitude
* Interpersonal Communication Skill
* SMART Handling Complaint

Target Peserta :
Manager dan Staff Customer Service, Receptionist, Operator Telephone, Junior Sekretaris, Administration

Registrasi Tidak Mengikat
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TAG
PROFESSIONAL CUSTOMER SERVICE, Salesmanship Spirit, Service Attitude, Service excellence, SMART Handling Complaint


Navigasi Jadwal
« HANDLING COMPLAINT FOR EXTERNAL & INTERNAL CLIENT
IMPROVING SKILL ALL STAFF FOR SERVICE EXCELLENT »

Diposting tgl : May 8th, 2010 | Sudah dibaca 521 kali.

This entry was posted on Saturday, May 8th, 2010 at 09:19 and is filed under Customer Satisfaction, Customer Service. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.





    Kontak :
    (021) 2797 2488
    (021) 9353 1945
    08998 1212 46

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