PROFESSIONAL CUSTOMER SERVICE
PROFESSIONAL CUSTOMER SERVICE
Tanggal :
12 April 2010
Jam Pelaksanaan :
08.30 – 17.00 WIB
Tempat :
Hotel Atlet Century Park, Jakarta
Pembicara / Fasilitator :
Dra. Psi. Ani Wijaya, MM
Fee Training :
Rp. 1.450.000,-/ orang
Inc : Seminar Kit, Certificate, Lunch, Snack
Materi :
* Consept Profesional Customer Service
* Salesmanship Spirit
* Developing Service Value
* Service Excellence
* Service Attitude
* Interpersonal Communication Skill
* SMART Handling Complaint
Target Peserta :
Manager dan Staff Customer Service, Receptionist, Operator Telephone, Junior Sekretaris, Administration
cforms contact form by delicious:days
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TAG
Developing Service Value, PROFESSIONAL CUSTOMER SERVICE, Salesmanship Spirit, Service Attitude
Navigasi Jadwal
Diposting tgl : March 29th, 2010 | Sudah dibaca 424 kali.
