EFFECTIVE BRANCH MANAGEMENT

Posting tgl : April 1st, 2008 | Sudah dibaca 82 kali.

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EFFECTIVE BRANCH MANAGEMENT
3 days, 07 - 09 May 2008
Surabaya Plaza Hotel
Jl. Pemuda No. 33 - 37, Surabaya 60271 - Indonesia

PROGRAM OBJECTIVES
At the end of the workshop, participants will be better able to :
() Manage their branch
() Lead and manage their subordinates
() Cooperate with peers, superiors and other stakeholders

PROGRAM CONTENT
() The concept of effective branch management
() Effective Branch - Head Office communications
() Leadership for branch managers
() Problem solving and decision making
() Marketing & sales management for branch managers
() Customer relation/ service management for branch managers
() HR management for branch managers
() Finance management for branch managers
() Branch annual operational planning budgetting
() Organizing the branch
() Performance management for branch managers

LEARNING METHODOLOGY
A proper mix of short lectures, Q&A, discussions, individual & groups exercises and cases

RECOMMENDED PARTICIPANTS
() Branch Managers
() Rep Office Heads
() Area Managers
() Regional Managers

COSTS
() Rp 4.800.000 per person (excluding 10% VAT)
() Including a certificate, refreshments, lunch, stationery and writing instruments

Kode : TRIM

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