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Customer Relationship Management (CRM) di input tanggal June 27, 2009
Tanggal
11 Juli 2009
Jam Pelaksanaan
08.30-17.00 WIB
Tempat
Hotel Ibis Arcadia, Jakarta
Pembicara / Fasilitator
1. Glenn J. Sompie, SE, MM, MA
2. Johhnson Alvonco, Ph.D
Harga
Rp. 1.495.000 / Person
Seminar kit, Certificate, Lunch, Snack
Materi
1. Customer Service (CS)
2. Customer Satisfaction & Loyality
3. Introduction to CRM
4. CRM Data Management
5. CRM infrastructure & Technology
6. Implementation of CRM
Wajib diikuti oleh
Manajer & Supervisor (Marketing & Sales, Production, dll)
cforms contact form by delicious:days
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