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	<title>Informasi Seminar Workshop Training Info Seminar &#124; Informasi Training &#187; Customer Satisfaction</title>
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	<link>http://informasi-seminar.com</link>
	<description>Website informasi seminar dan jadwal informasi training</description>
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		<title>PELAKSANAKAN SERVICE EXCELLENCE SECARA KONSISTEN</title>
		<link>http://informasi-seminar.com/pelaksanakan-service-excellence-secara-konsisten/</link>
		<comments>http://informasi-seminar.com/pelaksanakan-service-excellence-secara-konsisten/#comments</comments>
		<pubDate>Mon, 21 May 2012 06:45:46 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Customer Satisfaction]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Achieve the Target of Service Implementation]]></category>
		<category><![CDATA[Evaluation of Achievement]]></category>
		<category><![CDATA[parameter service excellence]]></category>
		<category><![CDATA[pelaksanaan service excellence]]></category>
		<category><![CDATA[Pengertian umum service excellence]]></category>
		<category><![CDATA[Service Excellence Measurement]]></category>
		<category><![CDATA[Service Implementation]]></category>
		<category><![CDATA[Service Process Analysis]]></category>

		<guid isPermaLink="false">http://informasi-seminar.com/?p=36444</guid>
		<description><![CDATA[PELAKSANAKAN SERVICE EXCELLENCE SECARA KONSISTEN (MELALUI 5 STEP IMPLEMENTATION OF SERVICE EXCELLENCE) Tanggal 21 Juni 2012 Pukul 08.30 sd 16.30 WIB Tempat Hotel Menara Peninsula, Jakarta BIAYA Rp. 2.000.000/peserta Sudah termasuk coffee break, lunch, sertifikat, modul serta buku NOT JUST A SMILE PENDAHULUAN Excellence merupakan suatu tingkatan dimana harapan sama dengan kenyataan yang dialami oleh [...]
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<li><a href='http://informasi-seminar.com/service-excellence-for-internal-external-customer/' rel='bookmark' title='Service Excellence For Internal &amp; External Customer'>Service Excellence For Internal &#038; External Customer</a> <small>Service Excellence For Internal &amp; External Customer Membangun dan Menjaga...</small></li>
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</ol>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Customer Relation Management</title>
		<link>http://informasi-seminar.com/customer-relation-management/</link>
		<comments>http://informasi-seminar.com/customer-relation-management/#comments</comments>
		<pubDate>Mon, 14 May 2012 11:03:59 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Customer Satisfaction]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[customer loyalty]]></category>
		<category><![CDATA[Customer Relation Management]]></category>
		<category><![CDATA[informasi seminar Customer Relation]]></category>
		<category><![CDATA[Listen to your customer]]></category>
		<category><![CDATA[Measuring customer loyalty]]></category>
		<category><![CDATA[training Customer Relation]]></category>
		<category><![CDATA[Understanding customer loyalty]]></category>

		<guid isPermaLink="false">http://informasi-seminar.com/?p=36243</guid>
		<description><![CDATA[Customer Relation Management Tanggal     6-8 Juni 2012 Jam Pelaksanaan     09,00 &#8211; 16,00 WIB Tempat     Hotel Bidakara Jakarta Pembicara / Fasilitator     HARIJI NOENSIE, MBA, CMC. (US Certified Management Consultant). Memiliki pengalaman yang panjang dalam memberikan konsultansi penyusunan Rencana Stratejik Perusahaan di berbagai industri, a.l. ketenagalistrikan, pertambangan, logistik, manufaktur, konstruksi, pharmasi, asuransi dan [...]
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</ol>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to Improve Customer Service</title>
		<link>http://informasi-seminar.com/how-to-improve-customer-service/</link>
		<comments>http://informasi-seminar.com/how-to-improve-customer-service/#comments</comments>
		<pubDate>Thu, 03 May 2012 01:52:27 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Customer Satisfaction]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Customer Service sebagai kunci keberhasilan]]></category>
		<category><![CDATA[customer service training]]></category>
		<category><![CDATA[How to Improve Customer Service]]></category>
		<category><![CDATA[info training]]></category>
		<category><![CDATA[informasi seminar]]></category>
		<category><![CDATA[Materi Training Customer Service]]></category>
		<category><![CDATA[Pelatihan berkala untuk Customer Service]]></category>
		<category><![CDATA[pelatihan Customer Service terpadu]]></category>
		<category><![CDATA[training customer service]]></category>

		<guid isPermaLink="false">http://informasi-seminar.com/?p=35965</guid>
		<description><![CDATA[How to Improve Customer Service Tanggal 28-29 Mei 2012 Pukul 09.00-17.00 WIB Tempat Akan dikonfirmasi dalam UNDANGAN TRAINING Investasi Rp. 3.500.000,- / peserta (Peserta Non-Residential) Sudah termasuk Meeting Package, Training Kits, Modul Pelatihan dan Sertifikat. Latar Belakang Dalam perekonomian sulit saat ini, meningkatkan layanan pelanggan merupakan  kunci untuk bertahan hidup karena reputasi perusahaan merupakan jantung [...]
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</ol>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Pengukuran Service Excellence</title>
		<link>http://informasi-seminar.com/pengukuran-service-excellence/</link>
		<comments>http://informasi-seminar.com/pengukuran-service-excellence/#comments</comments>
		<pubDate>Tue, 27 Mar 2012 07:58:51 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Customer Satisfaction]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Analisis data hasil evaluasi]]></category>
		<category><![CDATA[implementasi service excellence]]></category>
		<category><![CDATA[Pengukuran Service Excellence]]></category>
		<category><![CDATA[Service excellence]]></category>

		<guid isPermaLink="false">http://informasi-seminar.com/?p=35016</guid>
		<description><![CDATA[Pengukuran Service Excellence Tanggal 19 April 2012 Pukul 09.00 sd 16.00 WIB Tempat Hotel Menara Peninsula, Jakarta PENDAHULUAN Pengukuran terhadap bagaimana pelayanan yang diberikan sangat penting untuk dilakukan. Kemampuan perusahaan untuk mengukur implementasi pelayanan mampu membuat perusahaan melakukan perbaikan-perbaikan agar pelayanan yang diberikan dapat dirasakan oleh pelanggan dengan memuaskan. Pengukuran pelayanan sendiri dapat dilaksanakan terhadap: [...]
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</ol>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Service Excellence For Internal &amp; External Customer</title>
		<link>http://informasi-seminar.com/service-excellence-for-internal-external-customer/</link>
		<comments>http://informasi-seminar.com/service-excellence-for-internal-external-customer/#comments</comments>
		<pubDate>Wed, 21 Mar 2012 02:32:33 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Customer Satisfaction]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Customer service GAPS]]></category>
		<category><![CDATA[Customer service Improvement]]></category>
		<category><![CDATA[Service excellence]]></category>
		<category><![CDATA[Service Excellence dari sudut pandang Konsumen dan Industri]]></category>
		<category><![CDATA[Service Excellence Training]]></category>

		<guid isPermaLink="false">http://informasi-seminar.com/?p=34791</guid>
		<description><![CDATA[Service Excellence For Internal &#38; External Customer Membangun dan Menjaga Konsistensi Service Excellence Tanggal 26 – 27 April 2012 28 – 29 Mei 2012 Jam Pelaksanaan 08.30 – 16.30 WIB Tempat Hotel Twin Plaza, Slipi Jakarta Pembicara / Fasilitator A S. Ginting, MM Sebagai penulis buku tentang service, beliau cukup serius mendalami tentang service dan [...]
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</ol>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Etiquette on Service Excellence</title>
		<link>http://informasi-seminar.com/etiquette-on-service-excellence/</link>
		<comments>http://informasi-seminar.com/etiquette-on-service-excellence/#comments</comments>
		<pubDate>Mon, 19 Mar 2012 08:46:03 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Customer Satisfaction]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Skills]]></category>
		<category><![CDATA[Softskill]]></category>
		<category><![CDATA[Etiquette on Service Excellence]]></category>
		<category><![CDATA[handling complaint]]></category>
		<category><![CDATA[Menyelesaikan Komplain]]></category>
		<category><![CDATA[Service excellence]]></category>
		<category><![CDATA[Service Excellence Training]]></category>
		<category><![CDATA[transaksi ekspor impor]]></category>

		<guid isPermaLink="false">http://informasi-seminar.com/?p=34687</guid>
		<description><![CDATA[Etiquette on Service Excellence Tanggal Sabtu, 14 April 2012 Pukul 09.00 – 15.00 WIB Tempat Gedung BPPT Thamrin Jakarta Pusat Latar Belakang Etiket Kerja karyawan merupakan penggambaran citra suatu perusahaan.Jadi jangan pernah menyepelekan etiket kerja karyawan anda, terutama bagi perusahaan yang bergerak di bidang servis. Etiket kerja karyawan yang baik mempunyai kemampuan yang luar biasa [...]
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		<item>
		<title>Customer Service Excellence</title>
		<link>http://informasi-seminar.com/customer-service-excellence-5/</link>
		<comments>http://informasi-seminar.com/customer-service-excellence-5/#comments</comments>
		<pubDate>Mon, 20 Feb 2012 15:07:48 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Customer Satisfaction]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Bagaimana memberikan service yang excellence]]></category>
		<category><![CDATA[CUSTOMER SERVICE EXCELLENCE]]></category>
		<category><![CDATA[Melayani Pelanggan]]></category>
		<category><![CDATA[Panduan Menerima Tilpon]]></category>
		<category><![CDATA[TEKNIK BERTELEPON]]></category>
		<category><![CDATA[Teknik Menghadapi Pelanggan Complaint]]></category>
		<category><![CDATA[Teknik Menjaga Emosi]]></category>
		<category><![CDATA[Tips Dalam Bertelepon]]></category>

		<guid isPermaLink="false">http://informasi-seminar.com/?p=33965</guid>
		<description><![CDATA[Customer Service Excellence Tanggal 19-20 Maret 2012 Pukul 09.00-17.00 WIB Tempat Hotel Ibis Jakarta OVERVIEW Salah satu kunci sukses dari keberhasilan dalam meningkatkan penjualan adalah dengan berinteraksi dan menjalin hubungan baik dengan customer, dengan cara memberikan pelayanan yang memuaskan. Dengan berinteraksi dapat membangun kesempatan untuk mempromosikan produk, layanan dan perusahaan. Namun tidak mudah bagi pihak [...]
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		<link>http://informasi-seminar.com/customer-relationship-management/</link>
		<comments>http://informasi-seminar.com/customer-relationship-management/#comments</comments>
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		<dc:creator>admin</dc:creator>
				<category><![CDATA[Customer Satisfaction]]></category>
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		<title>Service Recovery : Create Loyal Customers For Life</title>
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		<comments>http://informasi-seminar.com/service-recovery-create-loyal-customers-for-life/#comments</comments>
		<pubDate>Fri, 13 Jan 2012 01:50:40 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<category><![CDATA[Creating Customer satisfaction]]></category>
		<category><![CDATA[Solving the Customer problem]]></category>
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		<title>Customer Service Skill</title>
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		<comments>http://informasi-seminar.com/customer-service-skill/#comments</comments>
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		<dc:creator>admin</dc:creator>
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		<category><![CDATA[training customer excellent Yogyakarta]]></category>
		<category><![CDATA[Training Customer Service Excellent]]></category>

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		</item>
		<item>
		<title>MELAKUKAN EVALUASI TERHADAP IMPLEMENTASI SERVICE EXCELLENCE PERUSAHAAN: MELAKUKAN PENILAIAN SECARA PERIODIK DAN TERENCANA</title>
		<link>http://informasi-seminar.com/melakukan-evaluasi-terhadap-implementasi-service-excellence-perusahaan-melakukan-penilaian-secara-periodik-dan-terencana/</link>
		<comments>http://informasi-seminar.com/melakukan-evaluasi-terhadap-implementasi-service-excellence-perusahaan-melakukan-penilaian-secara-periodik-dan-terencana/#comments</comments>
		<pubDate>Wed, 02 Nov 2011 09:17:12 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Bandung]]></category>
		<category><![CDATA[Customer Satisfaction]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Dasar Pelaksanaan Evaluasi]]></category>
		<category><![CDATA[konsultan service excellence]]></category>
		<category><![CDATA[Pengembangan layanan]]></category>
		<category><![CDATA[training bandung service excellent]]></category>
		<category><![CDATA[training jakarta servic excellent]]></category>
		<category><![CDATA[training service excellent]]></category>

		<guid isPermaLink="false">http://informasi-seminar.com/?p=29923</guid>
		<description><![CDATA[MELAKUKAN EVALUASI TERHADAP IMPLEMENTASI SERVICE EXCELLENCE PERUSAHAAN: MELAKUKAN PENILAIAN SECARA PERIODIK DAN TERENCANA Tanggal 29 November 2011 Jakarta 1 Desember 2011 Bandung Jam Pelaksanaan 09.00 sd 17.00 Tempat Ibis Tamarin, Jakarta Aston Braga, Bandung Biaya Rp. 1.450.000 Sudah termasuk coffee break, lunch, sertifikat dan modul Tujuan Pelatihan: Memberikan pemahaman dan keterampilan bagi para peserta untuk [...]
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		<title>EFFECTIVE SERVICE EXCELLENCE STRATEGY</title>
		<link>http://informasi-seminar.com/effective-service-excellence-strategy/</link>
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		<pubDate>Mon, 24 Oct 2011 10:21:50 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Bandung]]></category>
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		<category><![CDATA[Skills]]></category>
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		<category><![CDATA[kunci sukses perusahaan dengan service excellent terbaik]]></category>
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		<guid isPermaLink="false">http://informasi-seminar.com/?p=29766</guid>
		<description><![CDATA[EFFECTIVE SERVICE EXCELLENCE STRATEGY Tanggal 16 – 17 November 2011 24 – 25 November 2011 (BANDUNG) Waktu Pelaksanaan 09.00 sd 16.00 wib Tempat Hotel Ibis Tamarin Jakarta Hotel Aston Braga Bandung INVESTASI: Rp. 3.000.000 /peserta Biaya ini sudah termasuk: Modul (hard copy dan CD), coffee break dan makan siang selama pelatihan,sertifikat. Biaya tidak termasuk: Penginapan [...]
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		<dc:creator>admin</dc:creator>
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		<guid isPermaLink="false">http://informasi-seminar.com/?p=28877</guid>
		<description><![CDATA[Lead A Service Team Tanggal 26-27 Oktober 2011 Tempat Bidakara Hotel, Jakarta INVESTASI Rp 3.500.000 / person Payment received before 10 October 2011 : Rp.3.300.000/person Pembicara Wardhani Soedjono A Life-time Service Practitioner President Director of PT VADS Indonesia(World Top Outsourcer Company in Contact Center World 2010) Former Vice President, Service Delivery and Contact Management, P.T. [...]
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		<item>
		<title>Customer Satisfaction</title>
		<link>http://informasi-seminar.com/customer-satisfaction/</link>
		<comments>http://informasi-seminar.com/customer-satisfaction/#comments</comments>
		<pubDate>Fri, 09 Sep 2011 07:55:25 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Customer Satisfaction]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Yogyakarta]]></category>
		<category><![CDATA[implementasi ISO 9001:2000]]></category>
		<category><![CDATA[Kepuasan dan Loyalitas Pelanggan]]></category>
		<category><![CDATA[Pengukuran tingkat kepuasan pelanggan secara berkala]]></category>
		<category><![CDATA[training yogyakarta]]></category>

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		<description><![CDATA[Customer Satisfaction Tanggal 26-28 Juni 2012 Jam Pelaksanaan 08.00 – 16.00 WIB Tempat Hotel Berbintang di Yogyakarta Wisma MM UGM Yogyakarta DESKRIPSI Kepuasan Pelanggan terhadap suatu perusahaan dipengaruhi oleh seberapa jauh produk dan pelayanan yang diberikan kepada pelanggan, apakah sudah mampu memenuhi, bahkan melampaui kebutuhan, keinginan dan harapan pelanggan. Selain itu, pengalaman pelanggan dalam berinteraksi [...]
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		<title>PROFESSIONAL BUILDING AND MANAGE CONTACT CENTER FOR YOUR CUSTOMERS</title>
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		<comments>http://informasi-seminar.com/professional-building-and-manage-contact-center-for-your-customers/#comments</comments>
		<pubDate>Thu, 18 Aug 2011 01:39:51 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Customer Satisfaction]]></category>
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		<category><![CDATA[QUALITY ASSURANCE]]></category>
		<category><![CDATA[Supporting the Contact Center]]></category>

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		<comments>http://informasi-seminar.com/managing-services/#comments</comments>
		<pubDate>Wed, 27 Jul 2011 06:39:55 +0000</pubDate>
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